Company

Neora, LLC has established a direct sales business model that provides our products to customers around the globe via thousands of direct sales Brand Partners, resulting in aggressive growth and success since the company’s founding in 2011. Neora is positioned for continued growth both domestically and internationally. Neora is based in Dallas, Texas with the basic functional areas including a call center in the corporate office. We also have entities established in Canada and Mexico, South Korea, Australia, Hong Kong, Colombia, New Zealand, and Singapore.

Position

Neora is seeking a passionate and motivated CMS Specialist to join our UX and Digital Marketing team. Initially, this will be a Contract position with a potential opportunity to convert to a regular full time position. Ideal candidates should have previous experience in managing web & email content within a Content Management System. The CMS specialist will work closely with the CMS Administrator, IT, Digital and Marketing teams. This role will be responsible for day-to-day functions required to maintain, review, and update our websites. The role requires a customer first mindset, strategic focus on user behavior and customer experience, while demonstrating strong communication and organizational skills.

Primary Responsibilities

• Reviewing of our website month over month to identify gaps in content that may impact a user’s experience.
• Updating and publishing of content within our CMS systems to maintain a cohesive experience.
• Identifying opportunities for improving workflow with how content is structured and managed throughout our digital experiences.
• Create and manage page templates, pages, and modules within the CMS.
• Update and manage all relevant metadata as it relates to the pages being managed.
• Optimize existing content to adhere to seo trends & best practices.
• Collaborate with a cross-functional team that includes content management, copywriting, design, development, and product managers in order to create and maintain cohesive, easy-to-navigate experiences.
• Assist the CMS Administrator in establishing & documenting training guidelines for additional content managers in our various markets.
• Collaborate with IT and business to plan and prepare work and user stories for development as it relates to specific needs to support the company’s CMS goals.

Required Qualifications

• 1-2 years of relevant experience in using a CMS (WordPress, Drupal, Sitecore, etc.)
• Knowledge of CMS workflow practices and SEO standards from a content management standpoint.
• Knowledge of HTML is strongly recommended.
• Strong customer experience mindset and background.
• Ability to work in a fast-paced environment with rapid iteration and innovative ideation.
• Strong project management and communication skills with attention to detail.

Applicable Core Competencies

• Integrity – Be honest, dependable, maintaining a strong work ethic; work diligently, follow company policies, respect co-workers, build trust and exhibit professional and responsible behavior.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events.

Core Values

• Encourage an Entrepreneurial Spirit – Believe in your dreams enough to get outside your comfort zone. Remember to live life on your own terms.
• Create a Positive Team Spirit and Family Atmosphere – A positive spirit is a valuable asset, and we aspire to use it every day. For Neora, the cliché’ “the family who plays together, stays together” is way of life. We take our work seriously, but we are also a fun-loving family.
• Be Determined – In our business, it’s important to stay the course. Our outlook is such that obstacles are only opportunities in disguise.
• Have Fun and Help Others to Have Fun – Neora consist of real people with a can-d attitude who want to create real change. Having fund helps work, which makes us more productive.
• Dream Big and Act on It Daily – Dreams consist of many smaller goals that can be acted up on daily. That’s how Neora grows as a brand, and that’s how we want our people to grow too.
• Embrace and Drive Change – WE know it’s important to stay one step ahead and continually evolve. Change is necessary for growth, as a business and as a person. So we will always seek new ways to grow and improve.
• Slow Down to Go Fast - Haste makes waste. Slow and steady wins the race. Get the job done right the first time. Quality over quantity. You get the idea.
• Practice Servant Leadership – We believe that the best leaders are givers, not takers. WE help each other and provide selfless service because that’s what a family does.
• Be Real – At Neora, our mantra is real: getting real, being real, and creating real change. But we also want to attract genuine people who can be themselves and have fun.
• Pursue Constant Development Self – No matter how successful or accomplished one might be, there are always more improvements to be made.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.