Position Objective
Neora, a leading direct sales skincare and wellness company in Addison, TX is seeking a Recognition Program Manager to join its in-house sales & marketing team. The primary responsibility for this position is to create and execute meaningful recognition programs that motivate Neora’s large network of independent brand partners. This is a high-visibility position that will be responsible for extensive coordination across several areas and levels of the organization.
Specific Accountabilities/Essential Functions of Position
- Manage the entire global recognition program and drive the completion of all recognition projects, including all dependent tasks.
- Proactively come up with ideas to improve Neora’s recognition program to make it more meaningful and effective.
- Monitor business and competitive environment and take actions to capitalize on opportunities.
- Coordinate all activities across any departments involved with recognition, including meetings and events, creative services, sales and executive team.
- Develop tactical programs and promotional efforts to drive sales growth and retention.
- Manage and execute weekly email and phone calls as necessary to ensure consistent messaging, training and required actions are communicated.
- Assist in the development and tracking of key metrics and reporting as required to ensure success of the recognition program.
- Oversee the recognition elements at yearly conferences including on-stage recognition programs, videos, recognition earned perks, etc
- Occasional travel required.
Job Qualifications
- Undergraduate degree desired, or relevant work experience.
- Must have a solid professional presence, with exceptional communication skills.
- This position requires a high level of creativity with a strong attention to detail
- Candidate must be able to verbally demonstrate possession of applied knowledge of recognition program administration.
- Minimum 3 years prior program management or recognition experience required.
- Previous direct sales experience preferred, but not required.
- Must possess advanced MS Excel skills and be proficient in the entire MS Suite (e.g. MS Project, Word, Power Point, etc.).
Applicable Core Competencies
- Integrity – Be honest, dependable, maintaining a strong work ethic; work diligently, follow company policies, respect co-workers, build trust and exhibit professional and responsible behavior
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
- Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.
- Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents data effectively; Able to read and interpret written information.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to handle frequent change, delays, or unexpected events.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Neora is an equal opportunity employer.